Position title
Networt Support Specialist Level 3/IT and Cyber Security Expert
Description

Our client is in the cyber security industry.

Responsibilities

 

Routine Tasks:

  • Design Infrastructure Solutions for SMB and Enterprise Clients
  • Infrastructure and Cloud Related Projects Management
  • Troubleshooting various server and network issues
  • Server/SAN Infrastructure Deployments and Migrations
  • Migrations to Cloud Infrastructures on AWS and Azure
  • Regular client follow-ups, updates, and communications
  • Escalation Assistance and Guidance for Level 2 Support Specialists
  • Corporate network maintenance and management tasks

 

 

 

 

Qualifications

Requirements:  

  • Must have a minimum of 5 years prior experience working for a professional IT Services Firm, MSP, or MSSP
  • 2 years of experience with Cyber Incident/Breach Response & Recovery
  • Must minimally have Comptia NETWORK+ Certification or equivalent/greater certification
  • Must have exceptional customer service and communication skills
  • Must be highly Organized and Dependable
  • Must have expertise in deploying, migrating, and supporting Windows Server Operating Systems.
  • Must be methodical and have very strong troubleshooting skills
  • Must have expert knowledge on Cyber Security Solutions, MS Windows Servers, VMware, Hyper-V, MS Exchange, Office 365, Azure, Amazon AWS, Veeam, DNS, DHCP, WiFi Controllers, Switching, Routing, Firewalls, IPSEC and L2TP VPN, VoIP/UC/PBX, etc.
  • Must be PERFECTLY bilingual, both spoken and written, with English or French being your first language/mother tongue
    • IT Certifications like MCP, MSITP, MCSE, VCP, CCNA, SECURITY+, etc.
    • Experience with ConnectWise/AutoTask/Kaseya/Datto or other PSA/RMM/IT Service Ticketing system

      Qualifications and Skills

      Assets:

Job Benefits

Medical & dental insurance .

 

Employment Type
Full-time
Duration of employment
Permanent
Industry
Information Technology
Job Location
Ville Saint-Laurent, Québec
Working Hours
37 1/2
Date posted
11 June 2021
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Position: Networt Support Specialist Level 3/IT and Cyber Security Expert

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