Position title
Technical Advisor - Customer Service
Description
Our client is recognized as the best supplier of components for all fluid systems and industrial piping. Their products are of the highest quality available on the market.
Responsibilities
- Receive and process customer inquiries by phone, email, fax or in person.
- Provide technical information to customers.
- Provide customers with solutions and applications that meet their needs.
- Offer complementary products and services to customers.
- Carry out the necessary follow-ups with customers.
- Act as a link between customer service, shipping and the sales team.
Qualifications
- At least five (5) years experience in technical support/customer service in a related industry.
- Excellent related technical knowledge.
- Knowledge of SAP B1 an excellent asset.
- Fluently bilingual.
- Customer focus and ability to listen.
- Highly autonomous and very resourceful.
- Ability to learn quickly.
- Excellent team spirit.
- College degree in a technical discipline; an asset.
- Superior mastery of MS Office software and Windows environment.
Hiring organization
Employment Type
Full-time
Duration of employment
Permanent
Industry
Customer Service
Job Location
Saint-Laurent , QC
Working Hours
monday to friday from 8AM to 5PM
Date posted
1 January 2023
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