Position title
Cage Manager (Cashier Services)
Description
A globally recognized gaming destination conveniently situated just a short 15-minute drive south of downtown Montreal is currently in search of a Cage Manager. As part of our expansion, we are unveiling new gaming floors, a luxurious hotel, and specialized dining options.
A Cage Manager oversees financial transactions, including cash handling, credit operations, and customer financial services. The ideal candidate will have a strong background in financial management, knowledge of regulatory requirements, and exceptional leadership skills.
Responsibilities
- Oversee accurate and efficient financial transactions.
- Manage significant cash flows, ensuring adherence to company protocols.
- Develop and implement cash management strategies.
- Ensure compliance with all regulatory requirements, including AML policies.
- Maintain accurate records and prepare regulatory reports.
- Stay updated on legislative changes and update procedures as needed.
- Lead and mentor staff, promoting excellent customer service and operational efficiency.
- Conduct performance reviews and provide coaching.
- Foster a positive workplace environment.
- Ensure high-quality service, particularly for VIP guests.
- Resolve disputes related to financial transactions.
- Strategize ways to enhance customer satisfaction.
- Develop and enforce policies for financial transactions.
- Collaborate with other departments to ensure cohesive operations.
Qualifications
- Bachelor’s degree in finance, Business Administration, or related field preferred.
- Minimum 5 years of financial management or cage operations experience, including 2 years in a supervisory role.
- Strong knowledge of gaming industry compliance and financial transaction laws.
- Proven leadership and team management skills.
- Analytical and problem-solving expertise.
- Excellent communication skills; proficiency in English & French to communicate with customers when required.
- Experience with management software and Microsoft Office Suite.
Job Benefits
- Competitive salary ($65K-$75K) + bonus, benefits, and paid time off (PTO)
- Flexible scheduling and complimentary meals during shifts
- Comprehensive training program
- Opportunities for career growth
- Complimentary parking
- Employee engagement events and volunteer initiatives
Hiring organization
Employment Type
Full-time,
Duration of employment
Permanent
Job Location
Chateauguay, Quebec, Canada
Working Hours
variable scheduling options which include but are not limited to evenings, overnights and weekend availability on a regular basis.
Base Salary
$65K-$75K Per year
Date posted
26 February 2025
Valid through
31 January 2025
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