Position title

The Dispatcher ensures that all courier drivers complete the assigned deliveries by the end of each day. Supporting the drivers to ensure efficient coordination and clear direction is given. The Dispatcher will use strong communication skills to ensure the smooth operation of deliveries between managers, customers, and other drivers. This position will assist with scheduling the drivers, keeping them informed and providing guidance to the courier drivers when required.

  • Dispatch a team of drivers daily
  • Assign routes, monitor routes, coordinate rescue plans as necessary
  • Promote safe driving practices
  • Schedule drivers based on operational needs
  • Compile daily, weekly, monthly reports as necessary
  • Ensure vehicle inspection reports are precise and complete
  • Audit vehicles as necessary
  • Complete data entry as required, maintaining up to date records
  • Assist the Operations Manager as needed
  • Minimum one (1) year experience routing and dispatching a fleet of drivers
  • Minimum two (2) year experience in a customer service-oriented role
  • Bilingual – French and English
  • Excellent time management and organizational skills
  • Strong computer literacy required, particularly Microsoft Office/Excel
  • Post-secondary education in transportation, operations, or logistics an asset
  • Previous experience with scheduling is an asset
  • Possess a clean driving abstract 
Job Benefits
  • Disability Insurance
  • Life Insurance
  • Vacation
  • Retirement Pension
  • On-site Parking
  • Casual Wearing Apparel
Employment Type
Duration of employment
Transport and Logistics
Job Location
Montreal, QC
Working Hours
Flexible - day, evening and weekends.
Base Salary
$To be discussed
Date posted
6 January 2021
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Position: Dispatcher

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