Our client , Canadian importer and distributor of specialty grocery and retail products, supplying national chains and independent retailers across the country. We bring premium international brands—including a strong selection of kosher products—to the Canadian market. As the company continues to grow, They are looking for a detail-driven Operations Support Analyst to support efficient operations and ensure our products reach retailers smoothly and accurately.
This is a full-time, on-site position based in Montréal
The Opportunity
In this role, you will be a key link between Procurement, Sales, Logistics, and Customer Service. You’ll manage product set-ups, ensure data accuracy, maintain retailer listings, and support new product onboarding. If you enjoy working with data, solving problems, and playing a central role in operational success, this position is an excellent fit.
- Manage product listings and item submissions for major retailers and distributors.
- Maintain and upload accurate product data into GS1, including dimensions and nutritional information.
- Create, update, and maintain SKU master data in the ERP system.
- Complete vendor item forms and compliance documents for large retail customers.
- Update price lists and enter customer information in the CRM and ERP.
- Maintain retailer portals to ensure all product attributes and listings remain accurate and compliant.
- Collaborate with Procurement and Sales teams for new product onboarding and promotional activities.
- Support Operations and Logistics with clear product specifications for labeling, receiving, and warehousing.
- Assist with reporting, product catalogs, and documentation updates.
- Troubleshoot data discrepancies, listing rejections, and setup issues.
- 1–3 years of experience in operations, supply chain support, product data management, or retail listings.
- Experience with GS1 and retailer portals (an asset).
- Excellent attention to detail and accuracy when handling product data.
- Strong Excel skills and comfort working with ERP systems.
- Clear communication and ability to work cross-functionally.
- Bilingualism (English& French )preferred.
- Competitive salary and benefits package.
- Room for professional development in a growing business.
- A collaborative and supportive team environment.
- On-site role that allows you to be closely connected to daily operations.
